What's New

Market Quest Version 4.1.5

Market Quest Setup

System Requirements

Installation and Setup Procedures

Market Quest Network Version Installation

Market Quest E-Mail Setup

Reinstalling Market Quest

Reinstalling Market Quest Marketing Letters

Uninstalling Market Quest

Contacting Technical Support

Market Quest Overview

Contact Management

Lead Management

Marketing Campaign Management

Database Marketing

Relationship Marketing

Monitoring Events

Microsoft Outlook Interface Module

E-mail Market Module

Microsoft Word

Market Quest Systems

Market Quest Services

Managing Customers & Contacts

Customers Database Overview

Contacts Database Overview

Market Quest Record Toolbar

Entering New Customer and Contact Records

Merging Records

Deleting Customers and Contacts

Attaching Files to Customers and Contacts

Creating Related Parties Groups

Tracking Referrals

Sending Temporary E-Mail Messages

Using the Dashboard to Manage Customers

Using the Dashboard to Manage Contacts

Sorting Contacts and Customers

Showing Duplicates

Using Groups to Select People to View

Viewing Letters Sent to a Customer or Contact

Viewing Campaign Status

Finding Customers and Contacts

Bookmarks

Using Microsoft Outlook Interface

Microsoft Outlook Interface Module Overview

Synchronizing Outlook Data with Market Quest

Managing Outlook Appointments and Tasks

Using the Activity Manager

Refresh Market Quest with Outlook Data

Displaying E-Mail Sent and Received

Mapped Market Quest and Outlook Fields

Managing Your Leads

Tracking the Sales Stage

Logging Call Activity

Making Sales Forecasts

Lead Management Reports

Using Queries to Find People

Query Essentials

How to Create a Query

Editing a Query

Query Tutorial

Query Suggestions

Market Quest Reports

Using Predefined Reports

Creating and Editing Custom Reports

Report Form Edit Tools

Managing Marketing Campaigns

Marketing Campaign Components

Campaign Manager Features

Creating New Marketing Campaigns

Editing Marketing Campaigns

Mapping Special Interests to Marketing Campaigns

Adding People to Marketing Campaigns

Removing People from Marketing Campaigns

Viewing Campaign Status

Canceling and Restarting Campaigns

Campaign Status Report

Tracking Marketing Newsletters

Managing Market Quest Letters

Market Quest and Microsoft Word Interaction

Market Quest Letters

Using the Letter Manager

Customizing Market Quest Letters

Inserting Market Quest Fields into Letters

Writing Temporary Letters

View Letter Files

Printing/Sending Letters and E-Mail

Print and E-Mail Monitor

Displaying Letters and E-Mail Due

Previewing E-Mail Before Sending

Printing/Faxing/E-Mailing Single Letters

Communicating with the Related Parties Group

Broadcast E-Mail

Printing Labels

Faxing Letters

Monitoring Events

Event Monitor

Customizing Market Quest

Selecting Options

Defining Custom Fields

Customizing Lists

Market Quest Tools

Backing Up and Restoring Market Quest Data

Administration Tools

Repair Databases

Change Area Codes

Creating Greeting Fields

Capitalize Fields

System Information

Exporting Customers and Contacts

Multi-User Enterprise System

Introduction

Multi-User Features

Importing

Introduction

Importing Features

Market Quest Services

Introduction

Account Management

Letter Printing Service

E-Card Service

Internet Backup and Synchronization Service

Real Estate Module

Introduction

Marketing Campaigns for Real Estate

Managing Property Sellers

Managing Property Buyers

Managing Checklists and Contingencies

Tracking Checklists, Contingencies, & Expired Listings

Marketing Letters and Strategies

Introduction

Special Interest Letters

Market Quest Merge Fields

Customer Merge Fields

Contact Merge Fields

Contact and Customer Merge Fields

Appendix A

Signature Scanning Template